The popularity of SugarExchange content is based on a combination of factors listed here in order of increasing weight:
SugarCRM periodically fine-tunes the popularity calculation and it is possible for popularity calculation to change without notice. Visit this page periodically to see calculation currently in use.
Now for the calculation. First, we determine a raw score of Sugar Points based on these factors:
Reviews are weighted as follows:
A simple calculation based on these raw values, leading to a value we call Project Sugar Points.
Next, we take your Project Sugar Points and compare this value to all Project Sugar Points earned by all SugarExchange projects. Your relative rating amongst the universe of SugarExchange projects yields a percentile we call the Sugar Rating. Thus your project earns a Sugar Rating of 80% when its Project Sugar Points exceed that of 80% of all projects' Project Sugar Points.
Finally, we apply a calculation designed to smooth the clumping that can occur if we stopped at this point. This calculation simply spreads values more uniformly while ensuring that no project with fewer Sugar Points will ever surpass a project with more Sugar Points.
Here, for you mathematicians, is the actual formula:
