Email Marketing Made Easy by inBOX25

5.0

out of 5 stars

Every problem has an answer - in this case its Inbox 25!

Reviewed by clyonssvs (07/10/2012)

What first attracted us to this app was the flexible pricing options for high volume newsletters, and its superb integration with Sugar.

After using Inbox25 for three months we been very satisfied with the features of this app. The ability to track who has read our email, what articles were the most popular in newsletters, for our readers to easily subscribe and unsubscribe, and for it all to be automatic has been phenomenal. It has ended up saving hours of time in compiling stats and updating our customer database. I would recommend this program to anyone for both its standalone features and its integration with Sugar.

Being a part of the software industry already, we very much value service & support with software and are sensitive when it does not meet our standards. The immediate support from the inbox25 team when we hit a problem both met and exceeded our expectations. There is nothing better than knowing you have a support team like this on your side. They have the helpful attitude that makes you feel you are not alone and every problem has an answer!

5.0

out of 5 stars

A Perfect Match | Good App and Great Support

Reviewed by mjross (04/22/2012)

With many options on the market today; what clearly separates the winners are the teams behind the product. Everyone can compete on a pure price model and no one wins. Those that can provide real value, a solid product and excellent support are the real stars.

What works is having exemplary support, fast response times and a sincere commitment to do it right. We do and we seek vendor partners that mirror that level of commitment - Inbox25 has it all going for them.

The product has a seamless integration to Sugar (a moving target at times) and they keep the product in sync so that we can launch our initiatives seamlessly.

Good job guys!

1.0

out of 5 stars

Too expensive

Reviewed by supermarket1 (12/13/2011)

Every other major provider, offers pricing based on subscribers base: http://www.icontact.com/affordable-email-marketing/ ; http://mailchimp.com/pricing/ these guys offer pricing based on the number of emails sent!.. so if I have 5000 subscribers and need to email them 2x a week, I pay for: $400 instead of the regular: $50 per month from other providers.. they are crooks!

5.0

out of 5 stars

Seamless integration and awesome customer support

Reviewed by jtpope (11/02/2011)

We are a small company with a small marketing budget. We needed to place an emphasis on ensuring that our sales team was working with the highest quality of leads possible.

The seamless integration between Sugar and Inbox25 has allowed us to track response and develop more robust lead scoring. At the same time saving time and resources, while increasing production.

Most importantly, their entire team from sales to technical support has been unbelievably helpful in handling setup and tracking down issues to keep our system up and running.

5.0

out of 5 stars

Delivery with Style

Reviewed by followthemoney (06/22/2011)

InBOX25 and SugarCE replaced our existing homebrew contact management and email marketing system. We had some specific needs regarding segmentation and implementation of updates between Sugar and InBOX and the development team at InBOX exceeded our greatest expectations of what could be done.

Being a 501(c)3, cost is always an issue for us. InBOX delivers a quality product and amazing service at an unbeatable price point.

Additionally, our communications staff had this to say:

"I enjoy using Inbox, especially the instant reporting feature. The interface is simple and easy to understand, much more so than our previous system. The lines are clean, the process is logical, the final product is beautiful, and the reporting is fairly robust; however I do wish the sent email reporting would cover all opens, as opposed to opens in only the first twenty four hours. Finally, the only quirk which seems to have come up in email editing is the use of quotation marks. When double quotation marks are typed into the creative editor they appear only as single quotation marks in the preview and final forms of the email. This may be remedied by typing two single quotation marks into the creative editor, but presents a problem if forgotten."

5.0

out of 5 stars

At last, easy to use, super powerful & well supported emailer

Reviewed by instagiv (06/16/2011)

Have been using inbox25 for 2 months now. Integration with sugar is totally seamless & painless. A few issues were had at the beginning but this was down to my CE instance. We're saving so much time/money because we no longer have to manually update campaign data that we've been able to double our email sends. Support is totally first class, with near instantaneous responses (even when I've made a dodo!) which ain't bad considering the 8hr time difference! I've so far tried 5 different emailers, this is far & away the best I used.


inBOX25 is an Email Service Provider (ESP) that specializes in personalized service and fantastic support. We strive to be your email marketing services partner. Find out more about us by visiting www.inbox25.com

Our SugarCRM integration connects your SugarCRM acount with our robust email marketing platform to provide a full ESP (email service provider) service offering, without the hassles of running two independent systems. We provide you with all of the tools you need to create, target and send personalized, high impact marketing messages to your SugarCRM targets.

The inBOX25 platform includes in-depth reporting capabilities that will provide a wealth of valuable analytics, including open and click-thru analytics. You can optionally enable our Google Analytics integration to see exactly how your email campaign is impacting your web site traffic, conversions and ROI. For the more advanced marketer, inBOX25 provides you full marketing automation using our Trigger-based messaging platform. With Trigger, you can quickly and easily create a trigger based messaging campaign to deploy targeted messages automatically, when your prospects perform a specific actions.

Immediately after an email campaign begins deployment, our integration will begin synchronizing campaign activity in real-time with your SugarCRM campaign reports (e.g., viewed message, clicked, opt-out, bounce), allowing the sales team to take immediate action to close the deal.

Contact Info