GrinMark MS Office Addin for SugarCRM

3.0

out of 5 stars

Quite good but ...

Reviewed by gab_atragene (06/10/2013)

I use GrinMark MS Office with outlook 2003 / Win XP / sugar ce 6.5.13.

(+) Positive
- Integration with outlook is OK
- gui is easy to use
- behabiour is Ok (my email are nicely saved in sugar CRM)

(-) Less
- plugin is quite long (few seconds to be opened)
- plugin blocks outlook. I can't use outlook when plugin is working. By example, if I want to archive 10 mails, I can't use outlook for 2 or 3 minutes.

5.0

out of 5 stars

The solution for office 2010 x64 with sugarcrm Enterprise 6.2

Reviewed by frr222 (02/18/2012)

Nicely integrates SugarCRM applications Word, Excel and outolook.
Integrates with Outlook calls, oportunities, tasks, calendar etc.
If you have any problems in installation will respond quickly.
I recommend this app does what it says for a reasonable price of $ 60 / year per user.

1.0

out of 5 stars

V Version 3.1 crashes with Win 7 Pro 64bit and Outlook 2010 64bit

Reviewed by privasphere (05/24/2011)

useful program - but after changing to a new system (all 64bit) - even the latest version 3.1 - which should be 64bit ready - crashes Outlook each time I use it.

5.0

out of 5 stars

Good customer support

Reviewed by dosullivan (05/10/2011)

The acid test for any product offering is when things go wrong. We had an issue with SugarCRM account access from Outlook. Once informed of the issue, Grinmark response was speedy to respond and stuck with the issue until resolved. Would recommend this top plugin and it is a critical component to organising and synchronising Office tools with your SugarCRM database.

4.0

out of 5 stars

great software! thanks to the grinmark team!

Reviewed by hotairmgt (08/17/2009)

but maybe not Development Status 6 yet. Looking forward to upcoming versions.

5.0

out of 5 stars

Great product!

Reviewed by aewatkins (06/12/2009)

We have been using the Sugar-to-Outlook Plug-In for months but have had issues where tasks are synced to incorrect users. Two users ended up with all tasks for all Sugar users in their Outlook task list. It was a nightmare. I submitted a case to Sugar and after some time, they said it was a defect. I have seen this task issue resurface several times in the forums over the past few years.

We are in the process of converting to Grinmark and haven't had any problems with the syncing. Grinmark is dependable and has lots of flexibilty for syncing. The support is wonderful as well. I always receive an answer to my questions within a day. The only option we wish were in Grinmark is the ability to connect the Outlook Contact Company name to a Sugar company name. (similar mechanism when archiving emails for company search).

Great product!!

5.0

out of 5 stars

Recommended by EnableIT Technologies as SugarCRM Plug-in replacement

Reviewed by enable_it (05/29/2009)

Excellent product to replace the official SugarCRM Microsoft Outlook Plug-in. Recommended by EnableIT Technologies www.sugaruk.co.uk www.e-nableit.com

5.0

out of 5 stars

Alcatel Lucent

Reviewed by bobeobi (05/25/2009)

We're investigating this product currently to support our customer collaboration. Seems to be very good!

5.0

out of 5 stars

Nice and friendly

Reviewed by lockhid (05/25/2009)

Very glad I purchased this thing, it works just fine. I experienced some troubles at first but thanks to the fast and quality support I found that the problems were only mine and fixed them. To users like sgbhavsar, hugelsb or ddbuster I recommend to write their "not working" reviews to the support instead of here and to read the text below "Write a review".

1.0

out of 5 stars

Not supported on Visata/windows 2008 server

Reviewed by sgbhavsar (05/22/2009)

Problme of
System.IO.FileNotFoundException: The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at SugarSoapCommon.SugarSettings.SetPassword(String srcpassword)

Problme. Could not understand what security setting is required, even under working in admin mode.

1.0

out of 5 stars

Poor Synchronisation for high price

Reviewed by hugelsb (03/27/2009)

The contacts synchronization is not two-way. You have to know when and what has been changed in which system (SugarCRM or Outlook). It is sometime not predictable what the plug-in is doing (says successfully synchronized but contact is not visible in SugarCRM).
If you don't need contact synch functionallity, then take the free version. 60$/year for such a poor implementation is too much.

1.0

out of 5 stars

Template Processing Does Not Work

Reviewed by ddbuster (02/28/2009)

Previewing a word doc generates an exception error and "Fill" option opens word and then does nothing. Maybe for outlook integration this product is good but for working with word, useless. Sugar Version: 5.20a

5.0

out of 5 stars

Extremely good alternative to Network Licence (Outlook Integration), recommended by EnableIT Technologies

Reviewed by enableit (02/24/2009)

Excellent alternative for Microsoft Outlook Email Archiving to SugarCRM, recommended by EnableIT Technologies www.sugaruk.co.uk www.e-nableit.com

5.0

out of 5 stars

Works Great for me!

Reviewed by intdesign (11/17/2008)

I have been looking for something to archive the hundreds of emails that i get a day from all my clients and GrinMark addin seems to work just great!

I have tried all the others with major dissapointments including Jrabbit that crashed my outlook to the point of uninstalling Outlook and loosing all my emails. So far so good with this one.

The only downside I can see is you have to archive your attachments too so i can only archive what my servers max upload is set to, 50MB, so i cant do all of them at once. Big Whoop! I am using the Free version and that might be an option in the upgrade, but other than that, Great product! Thanks!

5.0

out of 5 stars

Please ask question first before criticizing

Reviewed by markgamella (10/21/2008)

That's the whole idea of the addin just to remind you, to synchronize the files on the local computer to the sugarcrm system.

If you need some enlightenment id be glad to help. This plugin has helped us a lot to put our business to new heights.

5.0

out of 5 stars

Please ask question first before criticizing

Reviewed by markgamella (10/21/2008)

That's the whole idea of the addin just to remind you, to synchronize the files on the local computer to the sugarcrm system.

If you need some enlightenment id be glad to help. This plugin has helped us a lot to put our business to new heights.

1.0

out of 5 stars

Overly positive reviews!!!! Product is subpar

Reviewed by groovyipo (07/07/2008)

After reading the reviews I went ahead and installed the plug-in. The free version is GARBAGE! All you get to do is sync your e-mail and word docs. That is 1/10th of functionality most users need. What waste! Call it a DEMO not free version.

5.0

out of 5 stars

5 Star

Reviewed by lontano (04/16/2008)

Very good addon and support

5.0

out of 5 stars

Works successfully with MS Office 2007 / Vista / Sugar 5

Reviewed by mrpresley (01/22/2008)

I have been using the latest version and works great with OL 2007/ Vista/ sugar 5. I'm very impressed with this plugin. I purchased the PRO version and am not sure what exactly is missing in the free lite version. This plugin is much better than I was expecting. I have a right-click context option built in to my shell for uploading and archiving any doc, same ability built into all office apps. The outlook plugin works flawlessly (something I can't say for every other sugar/outlook plugin I've tried - including Sugar's own). It also includes a great bonus called the activities monitor enabling me to have alerts and be able to create calls/meetings directly from my desktop. I couldn't be happier with this plugin.

David Faria
Website Professionals

3.0

out of 5 stars

Good Addin BUT...

Reviewed by boksiora (12/20/2007)

This is great addin but it doesn't work with Office 2007 on Windows Vista. Plase make it work it is great!

5.0

out of 5 stars

Great Product

Reviewed by wombat69 (08/10/2007)

Hi Grinmark,

This is a great new product. Makes life easier when you want to sync file from Excel to Word directly.

It would be great if the module could be updated online!

5.0

out of 5 stars

6 Stars

Reviewed by nhshbh (08/02/2007)

This is a fantastic addon. 6 Stars.

Thanks for making it.

5.0

out of 5 stars

Так держать!

Reviewed by likhobory (08/02/2007)

Отличный и весьма долгожданный плагин, спасибо !

5.0

out of 5 stars

Excellent Product.....Must have.

Reviewed by veon_consulting (07/24/2007)

This is one of the most exciting add ons to sugar that we have come across lately.
Hope the community finds it useful as well


GrinMark Limited Sells "GrinMark MS Office AddIn for SugarCRM" and "Agile SugarCRM to Exchange Synchronizer" http://www.grinmark.com/ sugarcrm@grinmark.com

Contact Info

    sugarcrm@grinmark.com