Riva - Sync CRM to Exchange and Notes


out of 5 stars

Exceptional Service and Great Advice

Reviewed by aparker (11/20/2014)

We were originally using an outlook plugin that was simply painful and decided to investigate Riva. We were set up with a trial version and the people at Riva (particularly Jesse Craig in support) helped us through one or two hurdles with our set up. We then decided to implement the full Riva system and were advised to use the Corporate setup as opposed to the Company setup (which we were currently trialling). I cannot tell you how much better this is from an operational and user maintenance perspective. Without Jesse's guidance we probably would have had a great Riva setup anyway, but would have had to set every user up individually. With the Corporate setup, it's one setup process and then you just add user names. The system has worked flawlessly from Day 1 and also without a hiccup during a heavy day's training of all users. The users understood the system easily and were using it straight away. We have not had that experience in the past with outher systems/plugins. We would recommend Riva to anybody looking to install a seamless system for outlook/CRM synchronisation. It really has been the best we've seen by far.


out of 5 stars

Great tool for seamless integration

Reviewed by gerard2 (04/06/2012)

Riva is a great tool to make CRM work as easy as possible for your sales team.
Without interference of the user all his sugar contacts, opportunities, issues and tasks are syncrhonised into Exchange and back to outlook. And outgoing mail is automatically processed for new contacts, new accounts or added as conversation under existing accounts.

Great support from the Riva team in case of trouble, I can recommend this to all professional sugar users.

ANd no, i'm not workign at Riva ;)

Riva CRM Integration is the leader in CRM and email integration.

Since 2008, Riva has developed integrations for a dozen of the world's best CRM systems and four corporate email systems. Companies use Riva to provide seamless, server-side synchronization of contacts, calendar events, tasks, email, opportunities, cases, quotes, custom fields, and custom objects between Sugar and Microsoft Exchange, Office 365, IBM Notes, and Novell GroupWise.

Because Riva syncs Sugar directly to your corporate email systems, that means there are no Outlook or IBM Notes plug-ins to install or manage on users' desktops, laptops, or mobile devices. Riva is not limited to syncing Sugar to Windows Outlook only. Sync Sugar to all Exchange and IBM Notes email clients and mobile devices, including: Outlook (64-bit, 32-bit), Outlook Web App, Outlook for Mac, Outlook on Citrix and Terminal Services, Apple Mail, IBM Notes, Novell GroupWise, iPad, iPhone, Android, BlackBerry, Windows Phone, and Surface mobile devices.

Join tens of thousands of CRM users – from Fortune 500 companies to SMBs – who use Riva to sell more, sync more, and save more time.

Riva Cloud and Riva On-Premise editions are available. Riva supports all versions of Sugar.


Contact Info

    Riva (HQ)
    103, 10301 - 109 Street
    Edmonton, Alberta T5J 1N4
    Tel: 408.675.5015 (U.S.)
    Tel: 780.423.4200 (Canada)
    Fax: 780.423.4711
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    Riva USA
    440 North Wolfe Road
    Sunnyvale, CA
    United States
    Tel: 408.675.5015
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    Riva Europe
    Kreitstrasse 5 86926
    Tel: +49.8192.99733.25
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    Riva Latin America
    Providencia 2640
    Oficina 703
    Santiago, Chile
    Tel: +56-9-9549-6625
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