Riva - Sync Sugar to Exchange

5.0

out of 5 stars

Great tool for seamless integration

Reviewed by gerard2 (04/06/2012)

Riva is a great tool to make CRM work as easy as possible for your sales team.
Without interference of the user all his sugar contacts, opportunities, issues and tasks are syncrhonised into Exchange and back to outlook. And outgoing mail is automatically processed for new contacts, new accounts or added as conversation under existing accounts.

Great support from the Riva team in case of trouble, I can recommend this to all professional sugar users.

ANd no, i'm not workign at Riva ;)


Omni is a software development company with offices in Canada, Silicon Valley, Germany and Chile.

We develop Riva, the first solution to sync SugarCRM directly to Microsoft Exchange. Riva syncs more than the basics – contacts, leads, calendar activities, tasks, email, opportunities, cases, quotes, projects, custom fields, custom objects and more. And, Riva eliminates the need to install or configure any Outlook plug-ins on users' desktops, laptops or mobile devices.

Use Riva to archive emails (with attachments) against Sugar accounts, contacts – and even opportunities, cases and projects. Riva pioneered the concept of using "SmartConvert Folders" in Exchange/Outlook to automatically convert emails into Sugar opportunities and cases, saving sales reps and support staff 5-7 minutes on average per converted email.

Riva delivers full sync support for hosted and on-premise Exchange 2010, 2007 and 2003 systems. Sync Sugar to Outlook 2010 (64-bit and 32-bit); Outlook 2007 and 2003; Office 365; Outlook on Citrix; OWA; Outlook 2011 for Mac; Entourage; Apple Mail, iCal and Address Book.

Riva On-Premise and Riva Live (SaaS) editions are available.

Contact Info


    Omni (Headquarters)
    1200, 10104 - 103 Avenue
    Edmonton, Alberta
    Canada T5J 0H8
    Tel: +1 780.423.4200
    Fax: +1 780.423.4711
    Contact Us

    		 Omni U.S.
    440 North Wolfe Road
    Sunnyvale, CA
    United States
    Tel: +1 408.490.4023
    Contact Us

    		 Omni Europe
    Kreitstrasse 5
    86926 Greifenberg/Munich
    Germany
    Tel: +49.8192.99733.25
    Contact Us