Velaro Live Chat


out of 5 stars

Great early impressions

Reviewed by rkelly888 (05/15/2012)

Product was installed and had a few bugs at first. These were quickly addressed by Velaro and we have found both functionality and support exceptional


out of 5 stars

Velaro's Live chat for SugarCRM streamlines sales process for Healing Wings Healthcare of America

Reviewed by csritchie (04/06/2010)

“With the dramatically ever-changing healthcare market, it's important
to us, as a major provider of individualized medical insurance plans
for individuals, families, and businesses, to be aware of what our clients
feel about the market and how we relate to them.

These changes, by and large, are reflective of Congressional actions and the
daily news, and require monitoring -- not monthly or weekly -- but on a day
to day and even an hour to hour basis, so that we can effectively provide our
clients the best possible healthcare solutions. Our nationwide network of agents
also need to talk directly with potential clients to assure we are
right on target with what they need most.

We have selected Velaro to implement and streamline this integration with
our SugarCRM contact management platform, to put Healing Wings
Healthcare of America at the forefront customer service and response in
a very volatile marketplace."

Costi Hinn, President
Healing Wings Healthcare of America

--Posted by Velaro on behalf of customer

Founded in 2000, Velaro is an established leader in click-to-chat and intelligent engagement. Velaro won independently rated live chat awards in ‘05, ‘06, ‘08, ‘09 and 2010. With 99.98% uptime guaranteed, Velaro is the solution of choice for leading companies such as LG Electronics, Blue Cross Blue Shield, MarketStar, Experian, Toro, and Epicor. Visit for more information.

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